Terms of service

OVERVIEW

 

This website is operated by Bramble. Throughout the site, the terms “we”, “us”, and “our” refer to Bramble. By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service and our Privacy Policy.

 

SECTION 1 – ELIGIBILITY & ACCOUNT

 

By using this site, you confirm that you are at least the age of majority in your state or provnce.

You agree to provide accurate, current, and complete purchase and account information. You are responsible for maintaining the security of your account and all activity under it.

 

SECTION 2 – PRODUCTS

 

We strive to display product details as accurately as possible. However, colors and product appearance may vary depending on your device.

We reserve the right to:

  • Modify or discontinue products at any time

  • Limit quantities

  • Update product descriptions without notice

 

SECTION 3 – ORDERS

 

Placing an order does not guarantee acceptance. We reserve the right to cancel or refuse any order at our discretion.

Orders cannot be modified or canceled once processing has begun.

We may cancel orders due to:

  • Pricing or listing errors

  • Inventory availability

  • Suspicious or fraudulent activity

All purchases are subject to our Refund & Resolution Policy.

 

SECTION 4 – PRICING & PAYMENTS

 

Prices are subject to change without notice.

You agree to provide accurate billing and payment details and authorize us to charge your selected payment method.

 

SECTION 5 – SHIPPING & DELIVERY

 

Shipping times are estimates and not guaranteed.

We are not responsible for delays caused by carriers, customs, weather, or other external factors.

Incorrect Address:
Customers are responsible for entering the correct shipping address. Orders shipped to an incorrect address provided by the customer are not eligible for replacement or refund.

Delivered Packages:
Once a package is marked as delivered by the carrier, we are not responsible for lost or stolen items. Customers should contact the carrier directly.

 

SECTION 6 – FULFILLMENT

 

Some products may be fulfilled through third-party suppliers.

By purchasing, you acknowledge that:

  • Products may ship from different locations

  • Delivery times may vary

  • Packaging may vary depending on the fulfillment partner or warehouse location.

 

SECTION 7 – INTELLECTUAL PROPERTY

 

All content on this site is owned by Bramble and may not be used without permission.

 

SECTION 8 – THIRD-PARTY SERVICES

 

We may provide access to third-party tools or links. We are not responsible for their content or performance.

 

SECTION 9 – SHOPIFY PLATFORM

 

Our store is powered by Shopify, but all transactions are between you and Bramble.

Shopify is not responsible for any issues related to your purchase.

 

SECTION 10 – PRIVACY

 

Your information is handled in accordance with our Privacy Policy.

 

SECTION 11 – FEEDBACK

 

If you submit feedback or reviews, you permit us to use them for marketing and business purposes.

 

SECTION 12 – ERRORS

 

We reserve the right to correct errors or inaccuracies at any time, including after an order is placed.

 

SECTION 13 – PROHIBITED USE

 

You agree not to use this site for unlawful or harmful purposes.

 

SECTION 14 – TERMINATION

 

We may terminate access to our Services at any time if these Terms are violated.

 

SECTION 15 – DISCLAIMER

 

All products and services are provided “as is” without warranties except where required by law.

 

SECTION 16 – LIMITATION OF LIABILITY

 

To the fullest extent permitted by law, Bramble is not liable for any indirect or consequential damages.

 

SECTION 17 – DISPUTES & CHARGEBACKS

 

We are committed to resolving any issues quickly and fairly.

By making a purchase, you agree to contact us first to resolve any concerns before initiating a chargeback or dispute.

Fraudulent or abusive chargebacks may result in:

  • Order cancellation

  • Account restrictions

  • Further action where appropriate

 

SECTION 18 – GOVERNING LAW

 

The laws of the United States govern these Terms.

 

SECTION 19 – CHANGES TO TERMS

 

We may update these Terms at any time. Continued use of the site constitutes acceptance of those changes.

 

SECTION 20 – CONTACT INFORMATION

 

support@bramblepetco.store
43270 E Pleasant Ridge Rd
Hammond, LA 70403
United States