Privacy policy


 

Bramble operates this website and store (bramblepetco.store), including all related content, features, tools, products, and services (the "Services"). This Privacy Policy explains how we collect, use, and share your personal information when you visit our store or make a purchase.

By using our Services, you agree to the collection and use of your information as described below.

 


PERSONAL INFORMATION WE COLLECT

 

We collect personal information to provide and improve your shopping experience. This may include:

Contact Information — name, shipping address, billing address, phone number, and email
Payment Information — transaction details and payment confirmations (processed securely through third-party providers)
Account Information — login details, preferences, and saved settings
Order Activity — items viewed, added to cart, purchased, or returned
Communications — messages you send to our support team
Device Information — IP address, browser type, and device data
Usage Data — how you interact with our website

 


HOW WE COLLECT INFORMATION

 

We collect information in the following ways:

• Directly from you when you place an order, contact us, or create an account
• Automatically through cookies and tracking technologies
• From service providers and partners who support our store operations

 


HOW WE USE YOUR INFORMATION

 

We use your information to:

• Process and fulfill orders
• Provide customer support
• Improve our website and shopping experience
• Personalize product recommendations
• Send order updates and service-related messages
• Send marketing communications (you can unsubscribe at any time)
• Detect and prevent fraud

 


SHARING YOUR INFORMATION

 

We only share your information when necessary, including with:

• Shopify (our e-commerce platform)
• Payment processors
• Shipping and fulfillment providers
• Marketing and analytics partners

These partners are required to protect your data and use it only for necessary services.

 


SHOPIFY

 

Our store is powered by Shopify, which processes your data to operate and improve the Services.
To learn more, visit: https://www.shopify.com/legal/privacy

 


COOKIES & TRACKING

 

We use cookies and similar technologies to:

• Keep your cart active
• Improve website performance
• Understand customer behavior
• Deliver relevant advertising

You can control cookie preferences through your browser settings.

 


YOUR RIGHTS

 

Depending on your location, you may have the right to:

• Access your personal information
• Request corrections
• Request deletion
• Opt out of marketing communications

To exercise any of these rights, contact us below.

 


DATA SECURITY

 

We take reasonable measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

 


DATA RETENTION

 

We retain your information only as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes

 


CHILDREN'S PRIVACY

 

Our Services are not intended for children under 16. We do not knowingly collect personal data from children.

 


CHANGES TO THE POLICY

 

We may update this Privacy Policy as needed. Updates will be posted on this page with a revised date.

 


CONTACT US

 

If you have questions about this Privacy Policy or your data, contact us at:

support@bramblepetco.store
43270 E Pleasant Ridge Rd
Hammond, LA 70403
United States